Team Lead - Customer Relations |
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HouseJoy - Sarvaloka Services on Call |
Successful candidate will be a seasoned customer relations manager with at least 3 years of relative experience and will be required to:
- Provide help and advice to customers
- Train, supervise and lead a team in ensuring highest levels of customer
satisfaction.
- Addressing and resolving customer complaints.
- Putting in place strategic process that reduce customer complaints.
- Setting up systems and processes for recording customer interaction
and analytics for service level improvements.
Location : Bengaluru
Experience : 2 – 3 Years
Key Skills : Customer Services
Industry : Services
Job Type : Permanent Full Time
Qualifications : Graduate
Interview Date : 31 Jan 2015
Job Apply Date : 12 Jan 2015
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