Looking for Experienced People for L2 Position
Flipkart


Hi All,

 

Greetings From Flipkart.

 

We have urgent requirements  for L2 Position-

 

JD-

 

Provide technical assistance on issues raised by L1/other teams. Work with L3 team to identify & solve seller issues requiring technical/non-technical support. Provide feedback to & coach L1 team to improve resolution capability.

Knowledge -
SQL Database Querying, MS Excel, HTML
Ability to identify & solve technical issues using various tools and process knowledge

Resolution TAT, One Call Resolution, L1 knowledge management

forward your resume to ameet.chaubey@flipkart.com


Location : Bengaluru/Bangalore
Experience : 3 – 5 Years

Key Skills : L3 L1 Sql Database Html

Industry : BPO / Call Centre / ITES

Job Type : Permanent Full Time

Qualifications : Any Graduate - Any Specialization

Interview Date : 11 Mar 2015

Job Apply Date : 10 Mar 2015